Frequently Asked Questions

  1. What is Ecua-drip?Ecua-drip Shop was built for people who want quality, convenience, and fair prices in one place. We focus on the items you actually need—fresh produce, pantry staples, and daily essentials—so you can shop confidently and checkout quickly.
  2. What payments methods are accepted on Hils America?
    We accept currently paypal the following credit and debit cards: Amex, MasterCard, Visa, Discover, Etc.
  3. Is buying online safe?
    Buying online is safe when you stick to well-known and reputable e-commerce websites like Ecua-Drip Shop.
  4. Can I track my order?
    Yes, you can track your orders on the USPS Website. Once your order is shipped, you will receive a Email with tracking number and instructions on how to monitor the delivery status.
  5. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
    Orders typically ship to the US within 4 to 7 business days.
  6. HOW SECURE IS MY PERSONAL INFORMATION?
    The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:  SSL Protocol – When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
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